Customer Care Associate
We’re searching for a friendly and proactive Customer Care Associate to be the face of our client support. You’ll be assisting customers with booking services, handling inquiries, and providing advice to ensure their pest control needs are met.
Customer Care Associate
Job Details
Answer and respond to customer calls, emails, and chat inquiries
Schedule appointments and coordinate service visits for our pest control team
Address customer questions about pest control services, treatment options, and pricing
Handle billing inquiries and process payments
Maintain accurate records and update customer profiles
Requirements
Prior experience in a customer service role, ideally in a service industry
Excellent communication skills, both verbal and written
Ability to multi-task and manage time effectively
Proficient in Microsoft Office and CRM systems
Friendly, empathetic, and solution-oriented attitude
Why Join Us?
Growth Opportunities: Advance your career with training and promotion pathways.
Positive Work Environment: Join a supportive, team-driven workplace.
Rewarding Work: Help customers find solutions and support their pest control needs.
Comprehensive Benefits: Enjoy health insurance, paid time off, and more.
